Have questions? We’re here to help.
01
What is Folio?
Folio is a cutting-edge Web3 digital platform designed for seamless cryptocurrency transactions. We enable users to receive, send, store, and swap various digital currencies effortlessly.
02
What services does Folio offer?
Folio offers a range of services, including:
03
How does the Gift Card Trading service work?
Our Gift Card Trading service allows you to convert your unused gift cards into fiat or cryptocurrencies following these simple steps,
04
Is there a free trial available?
Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.
05
Is Folio secure?
Yes, security is our top priority. We implement advanced security measures, encryption protocols, and multi-factor authentication to ensure the safety of your crypto assets and personal information.
06
What days of the week does Folio operate?
At Folio, we have 24hrs uptime per day, 7 days a week. We are always available and this is why people refer to us as a customer-centric brand. At any time of the day or week, we are always available.
07
How can I pay bills and utilities with crypto on Folio
Using your digital holdings, you can conveniently pay bills and utilities directly on the platform. Select the desired service, input the required information, and complete the payment securely.
08
What cryptocurrencies are supported on Folio?
Folio currently supports two cryptocurrencies options for trading, Bitcoin (BTC), and Tether (USDT). We will continue to add more options with time.
09
How do I get started with Folio?
To get started, Simply sign up with your legal name, valid email address and phone number, and explore the various services we offer. You can then deposit funds, swap currencies, trade gift cards, and pay bills with ease.
10
What is the minimum deposit to open an account on Folio?
You can create an account with zero balance on Folio. Folio does not require an opening balance in your fiat or crypto wallet to create an account.
11
How can I deposit money into my Folio account.
For now, we have 2 deposit options.
12
How do I reach customer support?
For any inquiries or assistance, our customer support team is available. You can reach us through the live chat feature on our website or by emailing support@foliohq.io
13
What sets Folio apart?
Folio is distinguished by its user-friendly interface, robust security measures, and a comprehensive range of services. We are dedicated to enhancing the usability of cryptocurrencies and providing unparalleled value to our users.
14
Can I use Folio's services on my mobile device?
Yes, Folio is optimized for both desktop and mobile devices. You can access and utilize our services seamlessly on your smartphone or tablet.
15
How to swap currencies on Folio.
You can perform "Crypto to Crypto swap", "Fiat to Crypto swap" or "Crypto to Fiat swaps" following these simple steps:
16
How does Folio ensure compliance with regulations?
compliance with regulations?Folio adheres to strict compliance and regulatory standards in the regions we operate. We prioritize the legality and security of our operations to ensure a trustworthy and reliable platform. For more information or specific inquiries, feel free to contact our support team or refer to our comprehensive user guides and resources.
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