Folio Privacy Policy

At Folio, we prioritize the privacy and security of your personal information. We are committed to protecting your data and ensuring its proper handling. This Privacy Policy outlines the following key areas:

Types of Personal Information We Collect

To provide our services, fulfill legal obligations, and respond to your inquiries, we may collect and store your personal information. This may include details necessary to verify your identity, information provided during the application process, and other relevant data.

How We Gather Personal Information

We collect personal information through various channels, including our website, mobile app, customer surveys, competitions, promotions, and communication channels such as application forms, emails, letters, and phone calls. We may also receive information from third parties.

Our Use of Cookies

To enhance your experience on our website, we use cookies and similar technologies. These cookies help us remember your preferences, track site usage, and provide you with a secure and personalized experience. By using our services, you agree to our use of cookies.

How We Utilize Your Personal Information

We may use your personal information to verify your account, assess applications, manage your account, communicate changes, administer offers, respond to inquiries, improve our services, comply with legal requirements, manage risk, and prevent fraud. We always seek your consent before using your personal information for any other purposes.

Disclosure of Personal Information

To provide our services and meet legal obligations, we may disclose your information to third parties, including agents, affiliates, professional advisers, law enforcement, regulatory and governmental agencies. Your personal information will be treated as private and confidential, and we will only disclose it in certain circumstances as required by law or with your permission.

Security Measures

We have implemented robust technical and organizational security measures to protect your personal information. Our employees are trained to handle your data securely and respectfully.

Retention and Updating of Personal Information

We retain your personal information as long as necessary for legal and operational purposes. If you wish to access or update your personal information, please contact our customer support team, and we will verify your identity before proceeding.

Acceptance and Revisions to the Privacy Policy

By using our services, you agree to our Privacy Policy. We may make changes to the policy, and significant revisions will be communicated to you. If you disagree with any aspect of our policy, please discontinue using our services.